CRM system for call centers "Kaizen Call"
A new CRM system focused on improving after-sales support quality to enhance corporate value and brand image.
Kaizen Call is a CRM system equipped with a simple and user-friendly UI developed by leveraging the know-how that our company has cultivated over many years. By improving the usability for operators, it achieves operational efficiency and contributes to enhancing response quality and customer satisfaction through accurate responses. It enables advanced analysis and report extraction using OpenSearch, which helps utilize accumulated data for product quality improvement and brand enhancement. In addition to providing the system, Kaizen Call offers the "Kaizen Call Solution Package," which comes bundled with a cloud PBX, and the "Kaizen Call Omakase Package," a complete outsourcing package for companies considering call center outsourcing. For companies considering operating their own support center or those looking to outsource to our support center using Kaizen Call, we propose a system that improves and enhances the quality of after-support.
- Company：オーディーエス 本社
- Price：Other
